Privacy policy

1. Key Definitions

Friendly Cars (hereinafter referred to as the “URL”, “we”, or “us”) places great importance on protecting the confidentiality of data belonging to users and visitors of the website friendly-cars.com (hereinafter referred to as “you” or “website users”). By personal information, we mean any data that can be used to identify a user, including but not limited to: full name, date of birth, phone number, email address, as well as information about user activity on the website (for example, order details). Anonymous information refers to data that does not allow identification of a specific individual (for example, website traffic statistics).

2. Use of Data

Personal data is used exclusively for providing services, processing requests, and managing orders. Information provided by users when placing an order may be shared with partner companies responsible for fulfilling the service, strictly for the purpose of completing the customer’s request. We do not disclose personal data of one user to other users of the website. Personal information is not made publicly available and is not shared with third parties, except in cases required by Estonian law or official requests from government authorities. Anonymous data is used to generate analytical reports that do not contain any information that could identify users. Such data is also used for internal analysis and to improve the quality of services on friendly-cars.com.

3. Links to Third-Party Websites

The website friendly-cars.com may contain links to external websites that are not affiliated with our company. We are not responsible for the content, accuracy, or privacy practices of third-party websites, nor for any information that users may provide on such platforms.

4. Payment Information

Bank card data is processed directly by the bank’s payment service in a secure environment. All data transmission is protected using SSL encryption, ensuring secure communication and data protection. We do not receive, store, or process users’ bank card details.

5. Use of Cookies

Cookies are small files stored by your browser on your device. They are used to improve user experience, including saving preferences and previously entered form data. Users may delete cookies or disable their storage through browser settings. However, this may limit certain website functionalities.

6. Limitation of Liability

We take all reasonable measures to protect personal data; however, we cannot guarantee absolute security in cases of circumstances beyond our control. The website friendly-cars.com and all its content are provided “as is” without any warranties. We are not responsible for any losses or damages resulting from the use of the website, restricted access, or use of the information provided on it.

7. User Consent

By using the website friendly-cars.com, you agree to this Privacy Policy and consent to the processing of your data for the purposes described above. If changes are made to the policy, the updated version will be published on this page. Continued use of the website constitutes acceptance of the revised policy.

8. Contact Information

For any questions regarding this Privacy Policy, you may contact us at: info@friendly-cars.com